Return & Refund Policy

At NURRIDZ, every handbag is carefully selected and inspected by our personal shopper to ensure quality before delivery. Please read our policy below before making a purchase.

1. No Return & No Refund

All sales are considered final. We do not offer returns or refunds as every item has been checked and verified during the personal shopping process prior to shipment.

2. Size & Product Confirmation

Customers are advised to review product details carefully before placing an order. Please ensure you understand the product specifications and measurements to avoid any issues after purchase.

3. Exchange Request (If Applicable)

Exchange requests may only be considered if:

  • The requested size or item is still available in stock.

  • The item remains unused and in original condition.

Approval for exchange is subject to availability and management discretion.

4. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 24 hours after receiving your parcel with clear photos for review. We will assist you accordingly.

Contact Information

Nurridz Rich Venture (003494917-D)
Phone: 017-509 7051
Email: Nurridz85@gmail.com